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Apex Thinking: Words from MSU President Dr. Charles H. Polk

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    February 19, 2010

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    Jennifer V. Miller

    Becky,

    First of all, as a fellow Michigander, I say “Welcome to Michigan!” So glad to hear that the move went well and that you are already settling in. That’s fantastic.

    To your question—what do I know and how do I share it? Well, for starters, I guess I know something about social media that many of my counterparts here in Grand Rapids still don’t. It’s baffling to me, but every time I attend a meeting, I’m constantly drawn into conversations about social media. Many people are still skeptical and don’t see the application to their businesses. So, how do I share information to help them grow?

    1. I’ve created some templates and standard forms that I share with colleagues who connect with me via various social media platforms. For example, when I accept a LinkedIn invitation and the person clearly is new on LI, when I accept the invite, I send some pointers embedded in my “Thanks for Linking In” reply to them.

    2. I speak on the topic of social media for small business owners. Even while emphasizing that I am *not* a social media guru, my story resonates with people. I just did a preso this week that was well-received. Here’s a link w/reference materials that I created for the presentation: http://jennifervmiller.com/social-media-dining-guide/ . Judging by the number of email responses and RT’s on Twitter, it’s striking a chord with people.

    The take-away for me in all of this is that even though I don’t perceive myself as an “expert” in the topic of social media, I still know a lot more than others. If I’m willing to share it, then it helps people. It’s wasteful to hold back because I’m concerned that I won’t be 100% correct about the content.

    Kathleen Carrico

    This article reiterates the essential practice of EFFECTIVE networking, where structure and facilitation teach one to share their needs, communicate their skill sets, and develop relationships. Until these practices become behavior, business owners cannot grow a valuable customer or client base, in person or with SM - loved the article, thanks for sharing!

    Nancy Bleeke

    What an interesting question to ponder - "What do I know best?" To come up with the list, I thought about this past week. What conversations have I had with others that were 'teachable moments' and I was able to pass along knowledge or insight that really helped someone else. My answers are simple (and it makes me wonder if I overcomplicate things in my training if it was this simple.) So here goes:
    1. No one has to appoint you a leader. You get to decide and can act as a leader day in and day out without a formal title.

    2. Being a mom and a high level business professional is tough. You will have to make tough choices sometimes - the mom part should always win - the time we are blessed with the kids passes quickly.

    3. To be successful in business (whether you are in a direct sales role or not) means having to constantly focus on the WiifT - What's in it for THEM. The more you communicate, act and live with the WiifT mindset, the more successful you will be.

    4. The key to WiifT is undertanding others communication needs and then adapting your communication to it. Though each human being is very individual, there are tools and assessments that can help us with the understanding and 'how to' of doing this well.

    5. I also know that everyone needs a 'coach' in life and business. It can be a spouse, friend, colleague or anyone. And that each of us can coach others by paying attention, giving them time and attention and sharing 'what we know best' when appropriate.

    Looking forward to ready about more 'knows bests' from other readers.

    Penelope Gladwell

    What I know best is how to be resilient. After spend my entire childhood in my parents' hometown, surrounded by people who knew and loved me and our family, I went out of state to college. I made the assumption that I would settle down in that city...forever.
    WRONG. My husband and I moved our family 18 times in 43 years of marriage.
    What I learned in all of those transitions were skills such as flexibility, how to make friends quickly, non-judgmentalism, and the ability to seek out the positive outcomes in painful circumstances.
    Many of my opportunities for learning, growing and serving others came in the midst of making a fresh start in a new community. And my empathy for people and systems going through change was a vital skill in ministry, in business consulting, and now in teaching and mentoring.
    I look forward to continuing to share what I have learned from life with others who face uncertainty and uprooting.

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    Related Reading

    • Charles H. Polk, Ed.D. & William M. White, Ed.D. : APEX THINKING: A Guide to Long-term Leadership for the Rising CEO

      A collaboration between Mountain State University President Charles Polk and Dean of the School of Leadership and Professional Development William White, this book is a virtual “how-to” guide for people wanting to achieve top positioning in an organization, and also offers much advice and direction for current CEOs. An unflinching work that pulls no punches about what it takes to be at the top. Available at www.apexthinking.com

    • Charles H. Polk, Ed.D. & William M. White, Ed.D. : WHAT LEADERS BELIEVE: Understanding Leadership Intuition and Intellect

      COMING SOON Apex Thinking authors Polk and White explore the competencies of leadership in an intensely personal, introspective work.

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